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Manual and ESR Processor Support Refunds

May 10 2018

The invoice process works differently as the invoice represents and expected credit balance from your customer. However, the money might not have arrived yet. Earlier it was therefore not possible to issue a refund on transactions that were done via the ESR or the manual processor. This has now changed. A refund will lead to a replacement of the existing invoice with the new residual amount after the refund.