
POSTED ON: January 18 2018
Published by Diana Kottmann
The wallee Shopware Plugin provides you a convenient way to create a compliant ISR invoice (orange inpayment slip), including the possibility to import the V11 / camt.054 / camt.053 files from your bank. These files contain the payments from your clients and all the necessary information to match them automatically with your open invoices. If you like, wallee also offers solutions for all subsequent processes like dunning or legal debt collection. The following blog post provides you a deep-dive into the usage of ISR payments with wallee and Shopware.
ESR (German version) means "Einzahlungsschein mit Referenznummer". In English it means payment slip with a reference number or in short: Orange payment slip. Payments with a reference number are processed automatically and therefore more quickly. ISR also makes invoicing and sales ledger accounting easier for you as a merchant due to multiple reasons:
Payments through ISR offer many advantages in the handling of invoices for merchants. However, there are also some challenges, which discourage merchants from providing ISR invoices to their clients:
wallee tries to take care of the challenges mentioned above. You as a merchant should be enabled to accept ISR invoice payments in your Shopware shop easily. wallee takes care of the invoice creation process, invoice matching and all subsequent processes. Here is a quick overview of the wallee features followed by a detailed presentation of the different features:
Below you find an example of the Shopware plugin in action:
First of all, there is the question where to get the wallee Shopware plugin. The free wallee Shopware plugin is offered via the Shopware store or our github repository. The setup of the Shopware wallee plugin is simple. All you need to do is to follow the wiki we’ve created for you. Here, we're just highlighting the most important points. If you've got any problems during the setup we can offer you our integration service.
Download the plugin in the shop in your Shopware account
Create an application user and save the login credentials
Configure the plugin with the usage of the credentials
To be able to generate invoices and other documents, you just need to login to wallee. The PDF documents can be adjusted to every merchants needs and corporate identity. We provide a simple editor that lets you define the text colors, documents page margin etc. This allows you to create your invoice in your look and feel within minutes.
Editing the documents in the resource editor
The predefined settings can be changed according to your needs. The preview mode gives you a live impression of the look and feel of your invoices, e-mails and other documents wallee is able to create for you.
Editing the documents in the resource editor
You are able to create beautiful checkout flows and integrate them directly in the checkout of your shop. You've got the option to do that via the customizable payment pages through the resource editor or via iFrames. This is how the checkout with wallee may look like:
Checkout process with invoice as a payment method
Once your customers start paying, you will be provided with camt or v11 files by your bank. For
selected banks we do also offer a direct banking integration to automatically pull and process the reconciliation files.
You do always have the option to manually download the file in the e-banking and upload in wallee. wallee supports
the processing of .v11 and .camt files. As soon as you've uploaded them, the reconciliation
process will be triggered.
Overview ISR files
The order and payment status will be synchronized directly with Shopware.
Overview orders in the backend of Shopware
wallee recognizes partially paid invoices and updates the PDF automatically to reflect the outstanding amount. In case your merchant uses the wrong amount or pays the invoices double: This will also be recognized. wallee offers you a screen that allows you to match unmatched entries manually.
Example paid invoice
wallee tries to provide a comprehensive solution for merchants. Therefore, we do also offer subsequent processes for merchants. After creating the invoice, you are enabled to create dunning flows and dunning levels based on your own preferences. You can create different dunning levels, define how the client should be informed (email or letter) and assign costs to the different levels. You can either select the predefined flows depending on the different laws in each country or you choose to set a flow, which will be configured on your preferences.
Dunning Flows
If you do not succeed to collect the payment you can directly proceed with the legal debt collection and open automatically a legal case in the corresponding debt collection office via our partner Tillbago.
The famous and popular payment slip will be replaced by a QR invoice during this year. Essentially, it will have the same functions as the classical payment slip, which existed for more than a hundred years. However, there are many new features and functions added. The QR invoice will be more comfortable, more flexible, digital and process-suited. As soon as the new QR invoice will be available we will make sure to let you know all the necessary updates. wallee and the feature invoice will be updated, too. You will have the option to use the QR invoice and print it directly out of wallee, as you've been able to do it with the invoices.
Example QR invoice (SIX, 2017)
To use the Shopware integration, you need to fulfill these requirements:
To get a feeling of how the whole store works, you can have a look into a demo store.
According to different studies, merchants are able to increase their sales if they add the payment method invoice to their portfolio. However, accepting invoices creates challenges for merchants. wallee tries to tackle those challenges and automates the different processes through the following features:
If you have any remaining questions, do not hesitate to contact us.
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Diana Kottmann, Digital Marketing Manager
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