Prepayment (Cash in Advance / Bank Transfer) can be offered as an alternative payment method to lower the risk of non-payment since payment is received prior to the delivery of the goods. Find out more about the options to process manual or automated prepayment payments.
Wallee fully complies with the manual prepayment order processing: An invoice with instructions to pay is sent to the customer. Once you, as a merchant, receive the payment on your account, you can manually accept the order in wallee. Wallee will then automatically synchronize with your shop in order for you to start processing the order from your shop. We are working on full stream to connect to your SEPA Bank account and automatically reconcile incomming payments.
Wallee also gives you the option to set up multiple payment reminders to be sent to customers in case of non-payment within a defined time frame. Information on the setup can be found in the payment reminder FAQ
Wallee offers an ESR integration that allows you to create in-payment slips for Switzerland and to automatically match payments with connectivity to the major Swiss banks.
An invoice with an ISR slip is sent to the customer who will have to pay using the ISR slip in order. Wallee will then automatically import the payment report from your bank and automatically close paid invoices or start reminding customers based on open invoices.
Finally debt collection cases can be created automatically for legal proceedings.
For international markets outside Switzerland, wallee also offers some integrations in combination with specific processors depending on the market. The processor will handle in that case the automated processing of prepayment payments for you.
If you want to take advantage of prepayment payments and lower the risk of non-payments in your online store you can simply use one of our pre-build plugins for the most used Shopping Carts (Shopify, Magento, Magento 2, PrestaShop, WooCommerce, and many more).
Print a QR code on your invoice documents or reminders using the Instant Invoice Payment feature and allow your customers to pay their invoice instantly using another payment method such as credit card in order to receive the goods quicker.
This will also help you reduce the amount of outstanding invoices.
One major challenge for you as merchant is the creation of a nice invoice document and the delivery. Wallee provides you with an WYSIWG Editor to simply customize your invoice and send it in your name to the customer.