General Data Protection Regulation

In the course of the new basic data protection regulation, we have adapted our data protection agreement and the GTCs.


Security, transparency and data protection are of great concern to us. Therefore, you will find here the most important explanations and references to the relevant documents in connection with the introduction of the GDPR.

If you have any questions or suggestions regarding data protection, please do not hesitate to contact us. via our contact form at your disposal at any time.


What does GDPR stand for?

The GDPR is the new European General Data Protection Regulation (GDPR). The GDPR amends the existing Data Protection Directive (from 1995) to the digital age: It will be modernised and updated. How must personal data be handled today? The requirements are laid down in the GDPR. GDPR DSGVO will enter into force on 25 May 2018.

What is personal data??

Personal Data is information about a user, which enables, for example, conclusions to be made as to who the user is. Personal data includes information such as name, date of birth, email addresses, social security numbers, bank data, and online data. Physical characteristics such as gender or dress size may also be processed. How personal data must be handled is regulated by the GDPR..

Is wallee GDPR compliant?

Yes, when the new General Data Protection Regulation (GDPR) comes into force, we as a provider will meet the legal requirements.

What is an Order Processing Contract (OPC)?

As soon as you as a merchant transfer personal data to third parties for processing, he is jointly responsible for the security of this data. The principles of how wallee processes data, for what purposes and above all how these are secured are set out in the appendix to the General Terms and Conditions in the order processing contract.

Do I need an Order Processing Contract?

If you as a company have a registered office in the European Union (EU) or process personal data of EU citizens, then the GDPR also affects you. You must then also conclude an Order Processing Contract (OPC) with wallee in order to comply with data protection law. To make it easier for you, we have integrated the OPC as an appendix to our GT&Cs.